Accessibility Policy

1. Our Commitment

BowerNest Australia Pty Ltd is committed to ensuring that our website and platform are accessible to all users, including people with disabilities. We recognise our obligations under the Disability Discrimination Act 1992 (Cth) ("DDA") and are committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology.

2. Accessibility Standard

BowerNest is working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 at Level AA. WCAG 2.0 is the internationally recognised standard for web accessibility and is referenced in the Australian Government's Digital Service Standard and the Australian Human Rights Commission's advisory notes on web accessibility.

The four principles of WCAG 2.0 require that web content be:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
• Operable: User interface components and navigation must be operable by all users.
• Understandable: Information and the operation of the user interface must be understandable.
• Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

3. Accessibility Features

BowerNest incorporates the following accessibility features:

• semantic HTML structure with appropriate heading hierarchy;
• alternative text descriptions for meaningful images;
• keyboard navigation support throughout the platform;
• sufficient colour contrast ratios for text and interactive elements;
• form labels and error messages that are clearly associated with their respective input fields;
• responsive design that adapts to different screen sizes and devices;
• focus indicators for keyboard users; and
• ARIA (Accessible Rich Internet Applications) attributes where appropriate to enhance screen reader compatibility.

4. Testing

BowerNest conducts accessibility testing using a combination of:

• automated accessibility testing tools;
• manual testing with keyboard navigation;
• screen reader testing with commonly used assistive technologies; and
• periodic review against WCAG 2.0 Level AA success criteria.

5. Known Limitations

While we strive for full accessibility, some areas of the website may not yet fully conform to WCAG 2.0 Level AA. We are actively working to identify and address these gaps. If you encounter any accessibility barriers, please contact us so that we can prioritise improvements.

6. Feedback and Assistance

We welcome your feedback on the accessibility of the BowerNest website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: [email protected]
• General support: [email protected]

We will acknowledge your feedback within five business days and will work to address any identified issues as promptly as possible.

7. External Resources

For more information about web accessibility, you may wish to consult:

• Web Content Accessibility Guidelines (WCAG) 2.0
• Australian Human Rights Commission - Web Accessibility Advisory Notes
• Australian Government Digital Service Standard